Senior Technical Analyst

rtCamp is a fast-growing organization that is welcoming applications for the role of Technical Consultant. The interested candidates will be expected to understand enterprise-grade technical requirements, assist with pre-sales efforts to help convert business opportunities and manage the growth of existing clients & partners. 

If you have an eye for detail, like the idea of connecting business goals with state of the art tech solutions and have a zest to build a rich career for yourself - let’s talk!

Key Responsibilities

1. Must work closely with the customer-facing teams to understand business requirements, challenges, and objectives of clients. This involves conducting assessments and gathering data to identify technical gaps and opportunities aligned with offerings from rtCamp.
2. Based on the analysis of client needs, the candidate should be able to design and propose technical solutions that meet the client’s requirements. 
3. Providing technical consultancy and presenting solution demos to the client team as a part of pre-sales pitches 
4. Creating technical documentation including implementation plans aligned with the key business goals of clients. This may involve evaluating the offerings of multiple solutions & platforms to identify those that best fit the client’s use case.
5. Assisting customer-facing business team members with the up keeping and upgrades of conversion battle cards.

Must Haves

1. A hands-on knowledge of web technologies such as HTML, CSS, and JavaScript & server-side scripting languages such as PHP, Node.js.
2. Accuracy in understanding the business of clients and their objectives. The candidate must be able to navigate technical discussions and brainstorming sessions with the client team 
3. Identifying upsell and cross-sell opportunities and creating implementation plans/pitches for current rtCamp clients.
4. Writing compelling technical documents and being able to present implementation plans and approaches efficiently.
5. 3+ years of experience as a Solution Architect or Technical Consultant.

Good to Have

1. Prior experience working in close collaboration with cross-functional groups, including business teams, account management teams, project management, engineering, and business, to land new projects and long-lasting client relationships.
2. Technical know-how of enterprise CMS/DXP in good capacity. e.g. WordPress, Drupal, Adobe Experience Manager, Sitecore, and so on. 
3. Actively maintaining a blog/journal. Even better if you use WordPress for it.