Learning & Development Coordinator

Key Responsibilities

1. Administer & coordinate training programs with trainers/module leaders/mentors and other stakeholders.
2. Maintain training documentation, plans, reports, learning system(LMS) and materials like the handbook, online courses, etc.
3. Conduct training assessment and feedback to identify skills, process and knowledge gaps that need to be addressed
4. Organizing & managing the training schedule
5. Attend trainings to track its progress & flow, highlight issues that could impact the overall objectives of the program
6. Collaborate with trainers and subject matter experts to identify areas where additional support and training may be required.
7. Monitor and evaluate trainee progress, providing feedback and recommending further development opportunities.
8. Be the first point of contact for the learner groups.

Must Haves

1. At least 6 months of prior work experience in a similar role, preferably in a training or learning and development setting.
2. Ability to prepare schedules, plans, and reports using Google App Suite
3. Excellent interpersonal and communication skills (written and spoken)
4. An eye for detail and take complete ownership of deliverables
5. Strong organizational and project management skills, with the ability to manage multiple tasks simultaneously.
6. Strong time management skills to stay on track and deliver quality training.
7. Empathy and patience in supporting individuals through the learning process.
8. Ability to motivate and inspire others to achieve their learning goals.

Good to Have

1. Familiarity with WordPress and Open Source
2. Experience working with LMS and Program Management
3. Prior teaching experience
4. Familiarity with instructional design principles and adult learning theory.